MARINE SERVICES

Vessel agency services

Liner and ship agency for a wide range of principals, from main line and common carriers to NVOCCs, across all Maldivian ports. Our operations team ensures smooth coordination, compliance and effective communication with the port authorities, and supplies fuel, provisions, spares and stores at short notice, with full port agency and support for cruise liners and luxury yachts.

SCOPE

What is included

Every item below is handled by us. Anything not listed, we will tell you who does it and introduce you.

  • Liner and ship agency for main line operators, common carriers, break bulk and multi-purpose vessel operators, and NVOCCs
  • Agency at all Maldivian ports
  • Pre-arrival documentation, port and statutory clearance
  • Coordination and communication with the port authorities
  • Vessel husbandry, crew changes and spares
  • Disbursement accounts
  • Bunkering: fuel, lubricants and fresh water
  • Provisions, fresh fruit, vegetables and ship stores
  • Safety equipment, life raft servicing and medical supplies
  • Ship spare parts and welding items
  • Refilling of oxygen, acetylene and Freon gases
  • Customs and immigration clearance inbound and outbound, visas, visa extensions and cruising permits
  • Crew and guest signing on and off, airport representative, ticketing and reconfirmation
  • Marina berthing and transport to the anchored vessel
  • Yacht maintenance and repairs, yacht delivery, and sourcing of crew and licensed skippers
  • Sourcing assistance, including legal, medical, travel and repatriation
  • Local tours, travel arrangements and marine leisure
Port agent greeting the captain at the gangway of a container ship berthed at Malé
PROCESS

How the service runs

Timings are indicative and confirmed at booking.

STAGE 01

Appoint ASL & share ETA

STAGE 02

Prepare the port call

STAGE 03

Attend arrival & clearance

STAGE 04

Attend vessel services

STAGE 05

Close the call & accounts

BEFORE YOU BOOK

What to agree before booking

01

Scope

Send the origin, destination, cargo or vessel particulars and required dates. The quotation sets out what the service covers.

02

Handovers

Each leg ends with a handover: at origin, at the port, at the airport or at the jetty. We book the documents, handling and the next leg for each one.

03

Contacts

Give us the person who makes decisions about the cargo and the person who receives it. Questions go to them directly.